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meriahtoto Legal Policy

This page sets out the legal framework governing your use of meriahtoto. We are committed to handling your information responsibly, respecting your rights, and being transparent about how we operate. Our services are available only where local law permits. Please read these terms carefully before using our platform.

How We Handle Policy

meriahtoto applies consistent standards across data handling, cookies, account security, and retention to protect every user on our platform.

  • Data Handling

    We collect only the information necessary to operate your account and improve your experience. Your data is processed according to applicable law and is not sold to third parties for advertising.

  • Cookies & Tracking

    We use cookies to maintain session integrity and understand how our platform is used. You may adjust cookie preferences through your browser settings at any time.

  • Account Security

    We apply security measures to protect your information. Keep your password private and contact us immediately if you suspect unauthorised access to your account.

  • Retention & Deletion

    We retain account data for as long as your account remains active or as required by applicable regulations. You may request deletion of your data by contacting our support team directly.

Policy Contact Paths

If you have questions about this legal policy, wish to exercise your data rights, or need to report a concern, you can reach our team through the following channels.

  • Email Support

    Send your policy or data request to our dedicated support address. We aim to respond to all legal enquiries within a reasonable timeframe as permitted by applicable law.

  • Live Chat

    Use the live chat function on our platform to speak with a support agent about your policy question or account concern during available hours.

  • Help Centre

    Visit our Help Centre for written guidance on your rights, how to manage your account data, and step-by-step instructions for common policy-related requests.

Policy Notice & Jurisdiction

meriahtoto operates under the legal frameworks applicable in the jurisdictions where our services are accessed. Users in Indonesia access our platform subject to locally applicable law, and our services are available only where local law permits. This policy governs how we collect, store, and process personal information submitted during account registration, transactions, and general platform use. Payment methods such as DANA, OVO, and GoPay are referenced on our platform as transaction context; your use of any payment method is also subject to that provider's own terms and privacy policy. We may update this legal policy periodically to reflect regulatory changes or improvements to our practices. Continued use of meriahtoto after any update constitutes acceptance of the revised policy. Where a conflict arises between this policy and mandatory local law, local law will prevail. We do not represent that all features of our platform are lawful or appropriate in every location. It is your responsibility to ensure that your use of meriahtoto complies with the laws of your jurisdiction. For formal legal correspondence or to exercise statutory rights, please use the contact methods provided in this policy. We will handle verified requests in accordance with our retention schedule and applicable regulatory requirements.

  • DANA

    Transactions processed via DANA are subject to DANA's own terms of service and privacy notice in addition to ours.

  • OVO

    When you use OVO on our platform, OVO's privacy and data policies apply alongside meriahtoto's policy.

  • GoPay

    GoPay payments on meriahtoto are governed by both this policy and GoPay's standalone user agreement.

Legal Policy Questions

What personal data does meriahtoto collect?

We collect information you provide during registration and account activity, such as your contact details and transaction records. We collect only what is necessary to operate your account and comply with applicable law.

Do I have the right to access my personal data?

Yes. You may request a copy of the personal data we hold about you by contacting our support team. We will respond in accordance with applicable legal timeframes and our internal retention policy.

Can I request deletion of my account data?

You may submit a deletion request through our support channels. We will process verified requests subject to any retention obligations required by law or regulation that may prevent immediate deletion.

How does meriahtoto use cookies?

We use cookies to keep your session active, prevent fraud, and understand platform usage patterns. You can manage or disable cookies through your browser settings, though some features may be affected if cookies are turned off.

Who should I contact about a privacy or legal concern?

Please reach our support team via email or live chat using the contact options listed on this page. For formal legal requests, written correspondence sent to our support address receives priority handling.

Does meriahtoto share my data with third parties?

We may share data with service providers who assist us in operating the platform, and with authorities where required by law. We do not sell your personal information to third parties for marketing purposes.